With rapid technological advancements, developing a digitally literate workforce is
imperative for public sector organizations to enhance performance. However, research …

Governments are altering how they operate to enhance the provision of public services, be
more successful and efficient in their plans, and accomplish goals such as greater …

The rise of digitalisation continues to impact organisations and the society at a staggering
rate. Digital technologies are spawning intricate networks of socio-technical systems …

Advanced technologies assist diverse entities in becoming network actors, exchanging
resources and co-creating value together to achieve service innovation. However, tensions …

In this thesis, I address an important and complex issue in strategic management. For many
years scholars, and practitioners have regarded firm strategy through two different and …

This study is based on the changes in services that PT KAI (Persero) made when KAI
launched the Access application, which serves as a tool to provide customers with train …

The purpose of this study would be whether MIS risks and investment efficiency have an
impact on profit persistence in Bangkok, Thailand industrial companies, and if so, whether …

The purpose of the paper is to identify the key competencies in the public sector in the digital
age and to analyze the main challenges facing higher education in the process of training …

To enhance the competitiveness of domestic manufacturing, the Chinese government
extensively supports industrial digital transformation through cost subsidy policy. However …

The planning and delivery of social care for older and disabled people involves a multiplicity
of actors, institutions and resources and can be described as a system. Features of a system …