From total quality management to Quality 4.0: A systematic literature review and future research agenda

HC Liu, R Liu, X Gu, M Yang - Frontiers of Engineering Management, 2023 - Springer
Quality 4.0 is an emerging concept that has been increasingly appreciated because of the
intensification of competition, continually changing customer requirements and …

Quality management in industry 4.0 environment: a morphological analysis and research agenda

A Prashar - International Journal of Quality & Reliability …, 2023 - emerald.com
Purpose Digitalised and interconnected production systems in the era of fourth industrial
revolution or Industry 4.0 (I4. 0) have triggered the need of reshaping the traditional Quality …

How do organizational performances vary between early adopters and late adopters of Quality 4.0? An exploratory qualitative study

J Antony, V Swarnakar, M Sony, O McDermott… - The TQM …, 2023 - emerald.com
Purpose This study aims to investigate how early and late adopters of Quality 4.0 (Q4. 0)
differ in terms of organizational performance. Design/methodology/approach The authors …

Quality 4.0: big data analytics to explore service quality attributes and their relation to user sentiment in Airbnb reviews

N Amat-Lefort, F Barravecchia… - International Journal of …, 2023 - emerald.com
Purpose Quality 4.0 is a new paradigm of quality management, which emphasises the need
to adapt to recent technological innovations by updating traditional quality approaches …

Soft and hard total quality management practices promote industry 4.0 readiness: a SEM-neural network approach

K Ali, SK Johl, A Muneer, A Alwadain, RF Ali - Sustainability, 2022 - mdpi.com
Industry 4.0 (I4. 0) is a technological development in the manufacturing industry that has
revolutionized Total Quality Management (TQM) practices. There has been scant empirical …

A readiness assessment of Quality 4.0 in packaging companies: an empirical investigation

M Zulfiqar, J Antony, V Swarnakar, M Sony… - Total Quality …, 2023 - Taylor & Francis
Quality 4.0 is the new paradigm in the field of quality management, due to the advent of
technological advancement and digital transformation of many organizations. The field of …

Evaluation of organizational variables of quality 4.0 in digital transformation: the study of an Indian manufacturing company

A Mittal, V Kumar, P Verma, A Singh - The TQM Journal, 2024 - emerald.com
Purpose The study aims to identify organizational variables of quality 4.0 for an Indian
manufacturing company in the case of digital transformation. Furthermore, the organization …

How The TQM Journal has addressed “quality”: a literature review using bibliometric analysis

SK Shrivastav - The TQM Journal, 2023 - emerald.com
Purpose This study investigates the overall publications of The TQM Journal since its
inception with an aim to identify the trending topics and emerging trends …

A systematic review of the integration of Industry 4.0 with quality-related operational excellence methodologies

T Komkowski, J Antony, JA Garza-Reyes… - Quality Management …, 2023 - Taylor & Francis
This study examines the common themes for integrating Industry 4.0 with quality-related
operational excellence methodologies to provide a comprehensive overview of “what” and …

Developing a quality 4.0 maturity index for improved business operational efficiency and performance

MM Mtotywa - Quality Innovation Prosperity, 2022 - qip-journal.eu
Purpose: Technological advances and increased environmental turbulence require a
transition in quality management. The study aimed at developing a Quality 4.0 maturity index …