Purpose The purpose of this paper is to create an organized picture of the current understanding of social media-based value creation and business models …
Abstract “Gamification” has gained considerable scholarly and practitioner attention; however, the discussion in academia has been largely confined to the human–computer …
Co-creation is described as a resource integration process involving actors that are linked within a service ecosystem. This process occurs when value propositions attract actors to …
Co‐creation offers firms and their network of actors significant opportunities for innovation, as each actor offers access to new resources through a process of resource integration …
The delineation of B2B from 'mainstream'marketing reflects the limitations of the traditional, goods-dominant (GD) model of exchange and a conceptualization of value creation based …
Purpose–Understanding the role and implications of information and communication technology (ICT) in service is the key research priority for service science and the …
SL Vargo, MA Akaka - Service Science, 2012 - pubsonline.informs.org
This article explores a service-dominant (SD) logic, service-ecosystems approach to studying value cocreation and the (re) formation of service systems. We outline the central …
Purpose The purpose of this paper is to explore the emergence of innovation in smart service systems to conceptualize how actor's relationships through technology-enabled …
The creation of value is the core purpose and central process of economic exchange. Traditional models of value creation focus on the firm's output and price. We present an …