The COVID-19 pandemic has hindered the effectiveness of museum management and
curatorship, a growing concern for the movement of international heritage conservation …

Purpose In this study, the author aimed to measure the effect of customer loyalty on
customer citizenship behavior as well as the effect of experience value perceptions of tourist …

Purpose The study builds on the multi-stakeholder perspective and applies the DART model
to frame and explore barriers to value co-creation in the museum context …

The COVID-19 pandemic led to the temporary closure of all museums in the UK, closing
buildings and suspending all on-site activities. Museum agencies aim at mitigating and …

ABSTRACT The global “COVID-19” pandemic resulted in national lockdowns and the
closure of museums to visitors. The pandemic had considerable negative impact on …

During the last three years, COVID-19 has had a huge impact on both tourism and culture
globally. The function of every kind of cultural activity was inhibited due to curfews in all …

The public health restrictions put into place to control the COVID-19 pandemic have greatly
affected cultural and tourism institutions. Based on normative theory, this study aims to …

Design has shaped the world in which we live; it has improved our lives in ways we cannot
even begin to imagine. Even if design is everywhere and is the memory of the world …

Museums play an important role in shaping social discourses, not only offering economic
benefits but also making significant contributions in the development of social and cultural …

Purpose The evolving visitors' expectations and the unfolding digital transformation compel
rethinking on the service offering of museums and cultural institutions. Although …