Purpose Several review articles have been published within the Artificial Intelligence (AI)
literature that have explored a range of applications within the tourism and hospitality …

Artificial Intelligence (AI) is increasingly present in organizations. In the specific case of
Human Resource Management (HRM), AI has become increasingly relevant in recent years …

Artificial intelligence (AI) affects human resource management (HRM), and in so doing, it is
transforming the nature of work, workers and workplaces. While AI-assisted HRM is …

Robots are transforming the nature of human work. Although human–robot collaborations
can create new jobs and increase productivity, pundits often warn about how robots might …

Purpose This study reviews existing research and current applications of artificial
intelligence (AI) in the hospitality and tourism industry. It further proposes a new evaluation …

Purpose Building on both the uncanny valley and construal level theories, the analyses
detailed in this paper aims to address customers' explicit and implicit attitudes toward …

Purpose This study aims to review the progress of research on artificial intelligence (AI)
relating to the hospitality and tourism industry, focusing on the content, focal points, key …

Drawing upon person–environment fit theory and the importance of employees' career
sustainability in Artificial Intelligence (AI) integration within organizations, we propose a …

Drawing on the job demand-resource (JD-R) model, the current study constructs a dual-
pathway approach which aims to reveal the mixed impact of AI awareness on service …

Work and employment are a significant constituent part of tourism and are gaining ground as
an area of research. This review paper offers a critical reflection on the field of tourism work …