What motivates users' viewing and purchasing behavior motivations in live streaming: a stream-streamer-viewer perspective

S Zheng, J Chen, J Liao, HL Hu - Journal of Retailing and Consumer …, 2023 - Elsevier
Live streaming has offered new opportunities for retailers to increase their sales, hence its
reception of continuous scholarly attention. However, understanding the antecedents of …

How do virtual streamers affect purchase intention in the live streaming context? A presence perspective

W Gao, N Jiang, Q Guo - Journal of Retailing and Consumer Services, 2023 - Elsevier
The rise of live streaming commerce has attracted attention from scholars and practitioners
as a new opportunity to reach consumers. However, few studies have focused on the role of …

How IT affordances influence customer engagement in live streaming commerce? A dual-stage analysis of PLS-SEM and fsQCA

Y Yan, H Chen, B Shao, Y Lei - Journal of Retailing and consumer services, 2023 - Elsevier
Engaging customers and building loyalty are crucial for operators who embrace live
streaming. While previous research has identified many social and technical factors that …

Livestreaming as the next frontier of e-commerce: A bibliometric analysis and future research agenda

X Bai, ECX Aw, GWH Tan, KB Ooi - Electronic Commerce Research and …, 2024 - Elsevier
The prominence of livestreaming within the business sector has been on the rise, yielding a
transformative impact on the retailing and service landscape. Livestreaming has evolved …

What and how driving consumer engagement and purchase intention in officer live streaming? A two-factor theory perspective

Y He, W Li, J Xue - Electronic Commerce Research and Applications, 2022 - Elsevier
To reduce the negative impacts of the COVID-19 pandemic, local government officers
conducted live streaming to sell and endorse local products. Understanding factors and …

How do e-commerce anchors' characteristics influence consumers' impulse buying? An emotional contagion perspective

L Li, X Chen, P Zhu - Journal of Retailing and Consumer Services, 2024 - Elsevier
Live streaming e-commerce is a novel type of shopping that induces widespread instances
of emotional, impulse buying behavior: immediate purchases driven by strong emotional …

[HTML][HTML] Driving marketing outcomes through social media-based customer engagement

V Kulikovskaja, M Hubert, KG Grunert… - Journal of Retailing and …, 2023 - Elsevier
Firms recognize the increasing potential of digital services to enhance customer
engagement behaviors. Drawing on customer engagement and user gratification theory, two …

The commercial impact of live streaming: A systematic literature review and future research agenda

Y Xu, S Kapitan, M Phillips - International Journal of Consumer …, 2023 - Wiley Online Library
Live streaming allows streamers and viewers to watch, create, and share videos in real time
on topics from gaming, shopping, and social channels to tourism and entertainment. It is …

How do relational bonds affect user engagement in e-commerce livestreaming? The mediating role of trust

M Zhai, Y Chen - Journal of Retailing and Consumer Services, 2023 - Elsevier
E-commerce livestreaming depends heavily on user engagement. However, the effect of
relational bonds (ie, financial bonds, social bonds, and structural bonds) on user …

Impulsive hotel consumption intention in live streaming E-commerce settings: moderating role of impulsive consumption tendency using two-stage SEM

SS Alam, M Masukujjaman, ZKM Makhbul… - International Journal of …, 2023 - Elsevier
The research intends to identify the predictors of impulsive hotel consumption behaviour
among tourism for live-streaming e-commerce context in Malaysia. The research also …