[PDF][PDF] The impact of selected quality management attributes on the profitability of top hotels in the Visegrad Group countries

R Bačík, R Fedorko, EW Abbas… - Polish Journal of …, 2019 - bibliotekanauki.pl
The primary objective of the research was to determine the significance of satisfaction and
profitability of the top hotels in the Visegrad Group countries. The following outputs were …

Predicting Key Factors Impacting Online Hotel Ratings Using Data Mining Approach: A Case Study of Makkah of Saudi Arabia

IA Alhamad, HP Singh - International Transaction Journal of …, 2021 - tuengr.com
In the digital era, hotels' online reviews shape consumer behavior and satisfaction,
consequently influencing hotel bookings and revenue stream. Previous research …

Mitigating resource dependence on internet visibility providers: Exploring complementarity effects in the positioning of small hotels on online intermediaries

P Neirotti, E Raguseo - Information & Management, 2021 - Elsevier
By integrating a resource dependence perspective with a complementarity view, this article
investigates how online visibility affects the performance of hotels, through user-generated …

[图书][B] Driving consumer engagement in social media: Influencing electronic word of mouth

A Bianchi - 2020 - taylorfrancis.com
Summarizing the extant research on marketing communications, social media and word of
mouth, this book clarifies terms often incorrectly and interchangeably used by scholars and …

The impact of electronic word-of-mouth management in hotel ecosystem: insights about managers' decision-making process

MC Berne Manero, A Moretta Tartaglione… - Journal of Intellectual …, 2023 - emerald.com
Purpose There is a lack of research proving how electronic word-of-mouth (eWOM) is a
valuable source of information in the hospitality industry for developing hotels' intellectual …

Investigating financial statements in hospitality: a quantitative approach

P Pavone, G Migliaccio, B Simonetti - Quality & Quantity, 2023 - Springer
The aim of this paper is to investigate, through financial-statement analyzes, the economic-
financial performance of Italian hotels, after the international economic crisis, also …

The Impact of Discrepancies between Offerors' Self-Disclosure and Customers' Reviews on Online Sales of Experiences in Sharing Economy

Y Wang, Y Zheng, X Xu - International Journal of Electronic …, 2023 - Taylor & Francis
Experience sharing is becoming popular as customers increasingly respond to the rapid
platform technology development. However, because of format diversity and quality …

Interactive effects of advising strength and brand familiarity on users' trust and distrust in online recommendation agents

T Liu, W Wang, J Xu, D Ding, H Deng - Information Technology & …, 2021 - emerald.com
Purpose This paper investigates the effects of advising strength of a recommendation agent
on users' trust and distrust beliefs and how the effects are moderated by perceived brand …

Social media user-generated content, online search traffic and offline car sales

S Wang, Y Lin, Y Yan, G Zhu - Kybernetes, 2023 - emerald.com
Purpose This study explores the direct relationship between social media user-generated
content (UGC), online search traffic and offline light vehicle sales of different models …

Effects of e-marketplaces brand trust on repurchasing intention and WOM: are they reinforced by consumers' online shopping experience?

PV Santi, J Carneiro-da-Cunha… - … Journal of Internet …, 2023 - inderscienceonline.com
Brand retailing websites with higher brand trust influence consumers' repurchasing intention
and word-of-mouth (WOM). However, we did not know if this assumption is valid in e …