[HTML][HTML] Customer engagement and social media: Revisiting the past to inform the future

WM Lim, T Rasul - Journal of Business Research, 2022 - Elsevier
Customer engagement (CE) is a marketing concept of great importance and the rise of
social media has further amplified the importance of this concept. Yet, our understanding of …

Strategic use of social media within business-to-business (B2B) marketing: A systematic literature review

S Cartwright, H Liu, C Raddats - Industrial Marketing Management, 2021 - Elsevier
Social media are increasingly becoming a valuable tool for Business-to-Business (B2B)
organizations. However, social media research in B2B lacks a comprehensive overview …

[HTML][HTML] Linking the potentials of extended digital marketing impact and start-up growth: Developing a macro-dynamic framework of start-up growth drivers supported …

B Rizvanović, A Zutshi, A Grilo, T Nodehi - Technological Forecasting and …, 2023 - Elsevier
The contemporary market positions digital marketing as a powerful mediator between
efficient digital interaction, data interpretation opportunities, and business growth, while …

Social media marketing strategy: definition, conceptualization, taxonomy, validation, and future agenda

F Li, J Larimo, LC Leonidou - Journal of the Academy of Marketing Science, 2021 - Springer
Although social media use is gaining increasing importance as a component of firms'
portfolio of strategies, scant research has systematically consolidated and extended …

The digital marketing capabilities gap

D Herhausen, D Miočević, RE Morgan… - Industrial Marketing …, 2020 - Elsevier
Over the past two decades, digitalization has revolutionized not only consumer marketing
but also industrial marketing. Both industrial marketing scholars and industrial marketers …

Sentiment analysis of public services for smart society: Literature review and future research directions

S Verma - Government Information Quarterly, 2022 - Elsevier
Businesses use sentiment analysis for market insights to improve performance. Sentiment
analysis application in building a smart society is immense, and there is a need to delineate …

Social media adoption, usage and impact in business-to-business (B2B) context: A state-of-the-art literature review

YK Dwivedi, E Ismagilova, NP Rana… - Information Systems …, 2023 - Springer
Social media plays an important part in the digital transformation of businesses. This
research provides a comprehensive analysis of the use of social media by business-to …

[HTML][HTML] The integrated use of social media, digital, and traditional communication tools in the B2B sales process of international SMEs

S Fraccastoro, M Gabrielsson, EB Pullins - International business review, 2021 - Elsevier
Social media and digital tools are gradually changing the way firms market themselves.
Understanding how these communication tools are used by sales functions within business …

Marketing in the metaverse era: toward an integrative channel approach

Z Ramadan - Virtual Reality, 2023 - Springer
The development pace of digital socialization has accelerated drastically in the past decade,
especially with the COVID-19 pandemic. Through that continuing digital shift, the idea of the …

Digital marketing for B2B organizations: structured literature review and future research directions

N Pandey, P Nayal, AS Rathore - Journal of Business & Industrial …, 2020 - emerald.com
Digital marketing for B2B organizations: structured literature review and future research
directions | Emerald Insight Books and journals Case studies Expert Briefings Open Access …