Abstract Introduction Magnetic Resonance Imaging (MRI) is well known to be a source of
anxiety for patients, commonly appearing as claustrophobia. One of the main reasons for …

This chapter addresses the question of what is meant by compassion in organisations and
proposes a model of compassionate leadership. In the best-performing health care …

The COVID‐19 pandemic raised acute awareness regarding inequities and inequalities and
poor clinical outcomes amongst ethnic minority groups. Studies carried out in North America …

Good leadership is essential to patient-centred care and staff satisfaction in the healthcare
environment. All members of the healthcare team can be leaders and evidence-based …

Background The search for causal links between human resource management (HRM) and
organisational performance has dominated academic and practitioner debates for many …

Healthcare policy frequently invokes notions of cultural change as a means of achieving
improvement and good-quality care. This Element unpacks what is meant by organisational …

BACKGROUND: The Clinical Initiative Nurse (CIN) is a role that requires experienced
emergency nurses to assess, initiate diagnostic tests, treat and manage a range of patient …

Objective To explore the relationships between leader support, staff influence over
decisions, work pressure and patient satisfaction. Design A cross-sectional study of large …

Objectives The objective of this study is to explore the impact of workplace dress code
policies and guidance that may influence inclusivity and opportunities in the workplace …

Background and aim: The NHS collects a large number of data on patient experience, but
there are concerns that it does not use this information to improve care. This study explored …