Composing services into service-based systems requires the design of coordination logic,
which describes all service interactions realizing the composition. Coordination can be …

Performance measurement and management (PMM) poses daunting challenges to
organizations in terms of meeting multiple stakeholder objectives. Evaluation of these …

Despite having a number of years of experience, adaptive case management (ACM) still
does not have a theory that would differentiate it from other paradigms of business process …

There are several motivations to promote investment and scientific effort in the integration of
intentional and operational perspectives: organisational reengineering, continuous …

Several approaches were developed for business process improvement (BPI)(eg Six
Sigma). However, it is often stated that these approaches do not provide sufficient support …

Existing approaches for business process improvement often lack systematic guidelines to
transform a business process into an enhanced state, which we refer to as the “act of …

Organizations constantly strive to improve their business performance; hence they make
business process redesign efforts. So far, redesign has mainly been a human task, which …

Business process management is fast becoming one of the most important approaches for
designing contemporary organizations and information systems. A critical component of …

Purpose–The rapid intensification of the internet and electronic commerce diffusion has
given rise to electronic business process management (e‐BPM) which enhances the overall …

Recently the interest in managing families of business processes rather than individual
processes has increased, mainly due to the need to maintain different variants of the same …