Les facteurs influençant l'efficacité du marketing relationnel: une approche dyadique

B Lussier - 2014 - theses.hal.science
Le succès d'une entreprise est garanti par son approche relationnelle, c'est-à-dire, sa
capacité à créer, développer et maintenir de nouvelles relations d'affaires mutuellement …

The Impact of Brand Experience on Brand Resonance: A Case Study of Retail Supermarkets in the Mekong Delta Region, Vietnam

KNT Hong, HMN Tran, LV Trung - Kurdish Studies, 2023 - kurdishstudies.net
This research aims to unravel the dynamics between brand experience and brand
resonance in the specific context of retail supermarkets in Vietnam's Mekong Delta region …

Marketing de relaciones en los medios sociales: estudio empírico de los antecedentes y consecuentes de la calidad de la relación en los sitios web de viajes

JRS Guede - 2014 - dialnet.unirioja.es
D. Javier de Esteban Curiel, Profesor Titular de la Universidad Rey Juan Carlos de Madrid,
adscrito al Departamento de Economía de la Empresa (Área de Comercialización e …

Using Heuristic Cues for Insurance Broker's Intention to Select Automobile Insurance Companiesanies

M Kor-Udom - The Journal of Risk Management and Insurance, 2016 - jrmi.au.edu
The purpose of this study is to find the key influencing factors that the brokers used as the
heuristic cues when they select the automobile insurance companies and propose it to the …

Yabancı dil eğitiminde kalite ve algılanan hizmet kalitesine ilişkin bir uygulama

S Fındıklı - 2010 - search.proquest.com
Yabancı dil öğrenmenin şart olduğu günümüz koşullarında, yabancı dil kurslarının artan
önemi büyüktür. Öğrencilerin hangi güdülerle yabancı dil kurslarına devam ettikleri …

[图书][B] Relationship management in international supply chains involving maritime transport: The role of logistics service quality, relationship quality and switching …

HM Jang - 2011 - search.proquest.com
The overarching objective of this thesis is to explore the role of logistics service quality in
generating customer loyalty by considering relationship quality and switching barriers in the …

Using multichannel marketing activities to build customer relationships: as pertaining to the consumer electronics retail sector

P Vesel, PF Orel, M Špende - Service Management: The New Paradigm in …, 2011 - Springer
Dependent as they are on repeat business from customers, the awareness of a potentially
continuing relationship between a seller and a buyer is of paramount importance to retailers …

Antecedents of Relationship Quality from the Perspective of British and German Tour Operators and Cretan Hotels

P Fountoulaki - 2021 - e-space.mmu.ac.uk
There is limited research into the relationships between tour operators (TOs) and hoteliers
from the contrasting perspectives of both sides of the dyad. Only a few studies in the tourism …

Faktor-Faktor Penentu Kualitas Hubungan Dan Manfaat Yang Diharapkan Ukm Pada Layanan Kredit Perbankan Berdasarkan Wilayah

F HIQMAH - 2013 - eprints.perbanas.ac.id
Berdasarkan hasil analisis dan pembahasan pada bab terdahulu, dapat disimpulkan hal-hal
sebagai berikut: 1. Terdapat 11 faktor yang menentukan kualitas hubungan antara nasabah …

Dimensions of CRM Effectiveness and its Effect on Relationship Quality

CJ Padmavathy, V Sivakumar - International Journal of Customer …, 2012 - igi-global.com
Despite numerous studies in customer relationship management (CRM), research into CRM
effectiveness is limited. The purpose of this study is to first identify the dimensions of …