[HTML][HTML] Artificial intelligence and business value: A literature review

IM Enholm, E Papagiannidis, P Mikalef… - Information Systems …, 2022 - Springer
Artificial Intelligence (AI) are a wide-ranging set of technologies that promise several
advantages for organizations in terms off added business value. Over the past few years …

[HTML][HTML] Investigating the influence of artificial intelligence on business value in the digital era of strategy: A literature review

NA Perifanis, F Kitsios - Information, 2023 - mdpi.com
For organizations, the development of new business models and competitive advantages
through the integration of artificial intelligence (AI) in business and IT strategies holds …

[HTML][HTML] What influences algorithmic decision-making? A systematic literature review on algorithm aversion

H Mahmud, AKMN Islam, SI Ahmed… - … Forecasting and Social …, 2022 - Elsevier
With the continuing application of artificial intelligence (AI) technologies in decision-making,
algorithmic decision-making is becoming more efficient, often even outperforming humans …

[HTML][HTML] How can we manage biases in artificial intelligence systems–A systematic literature review

PS Varsha - International Journal of Information Management Data …, 2023 - Elsevier
Artificial intelligence is similar to human intelligence, and robots in organisations always
perform human tasks. However, AI encounters a variety of biases during its operational …

Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility

SF Wamba - International Journal of Information Management, 2022 - Elsevier
In the emerging literature on artificial intelligence (AI) and other disruptive technologies, the
importance of technological assimilation has been recognized for high operational and …

[HTML][HTML] Artificial intelligence in tactical human resource management: A systematic literature review

AM Votto, R Valecha, P Najafirad, HR Rao - International Journal of …, 2021 - Elsevier
Abstract Digitization within Human Resource Management (HRM) has resulted in Artificial
Intelligence (AI) becoming increasingly prevalent in Human Resource Management …

The role of meta-UTAUT factors, perceived anthropomorphism, perceived intelligence, and social self-efficacy in chatbot-based services?

J Balakrishnan, SS Abed, P Jones - Technological Forecasting and Social …, 2022 - Elsevier
The growing usage of chatbots in the service industry indicates the ongoing transformation
occurring in this sector. However, minimal research has (i) investigated the important …

[HTML][HTML] Human-computer interaction in customer service: the experience with AI chatbots—a systematic literature review

L Nicolescu, MT Tudorache - Electronics, 2022 - mdpi.com
Artificial intelligence (AI) conversational agents (CA) or chatbots represent one of the
technologies that can provide automated customer service for companies, a trend …

Artificial intelligence in green building

C Debrah, APC Chan, A Darko - Automation in Construction, 2022 - Elsevier
Abstract The Architecture, Engineering and Construction (AEC) sector faces severe
sustainability and efficiency challenges. The application of artificial intelligence in green …

[HTML][HTML] Assessing behavioral data science privacy issues in government artificial intelligence deployment

JR Saura, D Ribeiro-Soriano… - Government Information …, 2022 - Elsevier
In today's global culture where the Internet has established itself as the main tool for
communication and commerce, the capability to massively analyze and predict citizens' …