A literature review on the impact of the COVID-19 pandemic on consumer behaviour: implications for consumer-centric logistics

L Cai, KF Yuen, M Fang, X Wang - Asia Pacific Journal of Marketing …, 2023 - emerald.com
Purpose The COVID-19 pandemic has resulted in significant changes in consumer
behaviour, which has had a cascading effect on consumer-centric logistics. As a result, this …

Half a decade in two years: household freight after COVID-19

J Beckers, J Cant - Transport Reviews, 2024 - Taylor & Francis
ABSTRACT E-commerce growth as experienced during the COVID-19 pandemic was only
expected to occur by 2025–2030. Online shopping increased in intensity and diversity. At …

[HTML][HTML] How did COVID-19 affect logistics and supply chain processes? Immediate, short and medium-term evidence from some industrial fields of Italy

M Rinaldi, E Bottani - International Journal of Production Economics, 2023 - Elsevier
This paper provides empirical evidence on the impact of the Covid-19 pandemic on logistics
and supply chain processes of five industrial sectors of Italy, namely food & beverage …

Changes in Logistics Activities in Poland as a Result of the COVID-19 Pandemic

T Rokicki, P Bórawski, A Bełdycka-Bórawska… - Sustainability, 2022 - mdpi.com
The main objective of this article is to identify the direction of change in logistical activities
and their critical segments as a result of the COVID-19 pandemic in a country that is an …

Rural E-customers' preferences for last mile delivery and products purchased via the Internet before and after the COVID-19 pandemic

M Markowska, J Marcinkowski, M Kiba-Janiak… - Journal of Theoretical …, 2023 - mdpi.com
The purpose of this paper is to assess the impact of the COVID-19 pandemic on rural e-
customers' preferences in terms of last mile delivery and products purchased via the Internet …

Measuring E-commerce user experience in the last-mile delivery

V Vrhovac, S Vasić, S Milisavljević, B Dudić… - Mathematics, 2023 - mdpi.com
This research aims to develop and to examine a measurement of customers' experiences in
the last-mile delivery process, which is a critical step towards their satisfaction and future …

Pandemic-driven acceptance of urban drone deliveries

KF Yuen, L Cai, SCK Wee, X Wang - Transport Policy, 2024 - Elsevier
The objective of this study is to investigate the factors affecting the adoption of urban drone
delivery as an infection prevention measure from a health-centric perspective. To this end, a …

The long-term risk familiarity effect on courier services' digital branding during the COVID-19 crisis

DP Sakas, IDG Kamperos, MC Terzi - Journal of Theoretical and Applied …, 2022 - mdpi.com
The explosion of e-commerce creates new opportunities for courier companies to thrive,
making the industry one of the success stories, due to its sustainability and resilience during …

[HTML][HTML] Reduce the delivery time and relevant costs in a chaotic requests system via lean-Heijunka model to enhance the logistic Hamiltonian route

AM Abed, A AlArjani, S ElAttar - Results in Engineering, 2024 - Elsevier
Online supply chain management (OSCM) is the smart way to deal with the vast amounts of
data that come in from customers in a disorganized system to meet the quantities, volumes …

Sustainable Ground Transportation and the E-Commerce Revolution: Innovations and Challenges at the Intersection

MCP Poo, Y Lau, B Qi, CF Pun - Encyclopedia, 2024 - mdpi.com
This review paper offers a comprehensive exploration of the symbiotic relationship between
sustainable ground transportation and the dynamic realm of e-commerce. It delves into the …