Design types in diversified city administration: The case City of Helsinki

S Hyysalo, K Savolainen, A Pirinen… - The Design …, 2023 - Taylor & Francis
Abstract Design is increasingly used to develop public services, and considerations have
arisen regarding how to gain best value from it. Design ladders and design maturity models …

Co-designing public value: Collective ownership of outcomes in the public sphere

J Bebbington, L Cruickshank, N Hayes - 2022 - dl.designresearchsociety.org
Abstract Design principles and practices have contributed substantially to the discipline of
public management, particularly over the last decade. Service design, design for policy, and …