Purpose The purpose of this paper is to investigate the impact of Islamic Shariah compliance
on customer satisfaction through the mediating effect of service quality in Islamic banking …

Purpose: The Islamic banking literature has been growing rapidly in the last decade. The
aim of this study is to carry out a retrospective hybrid review to reveal this literature's …

Purpose The aim of this study is to examine the role of relational benefits and brand
experience measurements on willingness to pay more (WPM), effects of word of mouth …

Purpose The purpose of this paper is to investigate the impact of multidimensional service
quality on word of mouth (WOM) in university on-campus healthcare centers …

The main objective of this paper is to investigate how service quality and customer
satisfaction are correlated to self-reported loyalty intentions in Islamic banks. The paper …

Purpose This paper aims to explore the intention to adopt Islamic finance (ItIF) through the
mediation of attitudes towards Islamic finance among microbusiness owners of Pakistan …

Purpose This study aims to conduct a systematic literature review on consumer behavior
(CB) in Islamic banking (IB), encompassing an overview of researched contexts and topics …

Purpose This paper investigates the factors affecting customer lifetime value from an
attitudinal and behavioural brand loyalty perspective in the Internet service industry …

Purpose The main objective of this paper is to investigate the factors affecting customer
lifetime value (CLV) for Internet service providers in Jordan, namely, technical quality …

Contribution/Originality: This study contributes to the body of knowledge regarding Sharia
banks' corporate image and standardization and their significant influence on generating …