L Johnstone - Journal of Services Marketing, 2024 - emerald.com
Purpose From a firm-centric perspective, this study aims to elaborate on the types of servitisation strategies that can support a firm's circular ambitions by asking: What is the role …
This article explores how the circular economy (CE) affects customer-perceived value (CV), an important success factor for business-to-business companies. To this end, we examine …
Purpose Humanity and all life depend on the natural environment of Planet Earth, and that environment is in acute crisis across land, sea and air. One of a set of commentaries on how …
This special issue delves deeply into the pivotal challenge of sustainability, using the lens of the United Nations Sustainable Development Goals and the UN Global Compact as its …
In today's interconnected world, traditional approaches to managing resources and analyzing product life cycles are often inefficient and lack precision. Digital technologies …
Purpose The service environment is becoming increasingly turbulent, leading to calls for a systemic understanding of it as a set of dynamic service ecosystems. This paper advances …
R Livne-Tarandach, J Ball, P Arora… - Journal of Service …, 2024 - emerald.com
Purpose This paper offers a new vision of responsible service leadership for service organizations nested in economic, societal and environmental contexts across time to foster …
F Capeau, P Valette-Florence, V Cova - Journal of Business Research, 2024 - Elsevier
Despite the widespread economic and social interest in consumer engagement (CE) in do-it- yourself (DIY) or “making” activities, the construct remains underexplored in the literature …
The rising awareness of climate challenges and resource constraints has strengthened interest in the circular economy (CE), characterized as an economic system aimed to …