The impact of the industrial and digital (information) revolutions has, undoubtedly, been substantial on practically all aspects of our society, life, firms and employment. Will the …
Artificial intelligence (AI) is increasingly being adopted by organizations, yet implementation is often carried out without careful consideration of the employees who will be working along …
A Korinek, JE Stiglitz - The economics of artificial intelligence: An …, 2018 - degruyter.com
The introduction of artificial intelligence (AI) is the continuation of a long process of automation. Advances in mechanization in the late nineteenth and early twentieth centuries …
SH Ivanov, C Webster - … and Service Automation by Travel, Tourism …, 2017 - papers.ssrn.com
Travel, tourism and hospitality companies have started to adopt robots, artificial intelligence and service automation (RAISA) in the form of chatbots, delivery robots, robot-concierge …
This book predicts the decline of today's professions and describes the people and systems that will replace them. In an Internet society, according to Richard Susskind and Daniel …
One of the most noticeable trends in recent years has been the increasing reliance of public decision-making processes (bureaucratic, legislative and legal) on algorithms, ie computer …
Service organizations, emboldened by the imperative to innovate, are increasingly introducing robots to frontline service encounters. However, as they augment or substitute …
Can computers be creative? Is algorithmic art just a form of Candy Crush? Cutting through the smoke and mirrors surrounding computation, robotics and artificial intelligence, Joanna …
These are the words of Kuno, the protagonist in EM Forster's much-acclaimed short story “The Machine Stops.” 1 In this review essay we use Forster's story as a source of inspiration …