[HTML][HTML] A thematic review on using food delivery services during the pandemic: insights for the post-COVID-19 era

Y Li, P Yao, S Osman, N Zainudin, MF Sabri - International journal of …, 2022 - mdpi.com
The food delivery service is the most typical and visible example of online-to-offline (O2O)
commerce. More consumers are using food delivery services for various reasons during the …

Sharing economy in the food sector: A systematic literature review and future research agenda

P Puram, A Gurumurthy - Journal of Hospitality and Tourism Management, 2023 - Elsevier
In recent years, the sharing economy (SE) has proliferated in various domains, causing a
shift from traditional consumption patterns. However, within the hospitality sector, studies …

Exploring the factors that drive consumers to use contactless delivery services in the context of the continued COVID-19 pandemic

Y Jiang, PL Lai, CC Yang, X Wang - Journal of Retailing and Consumer …, 2023 - Elsevier
The spread of the COVID-19 pandemic has resulted in the launch of contactless delivery
services. This research integrates resource matching, service quality evaluation, and …

Barriers of food delivery applications: A perspective from innovation resistance theory using mixed method

A Verma, D Chakraborty, M Verma - Journal of Retailing and Consumer …, 2023 - Elsevier
Abstract Introduction Food delivery applications (FDAs) have altered the way customers
order and consume food. This was compounded by the COVID-19 pandemic, which …

Do you think that the home delivery is good for retailing?

BK Dey, M Sarkar, K Chaudhuri, B Sarkar - Journal of Retailing and …, 2023 - Elsevier
Order placing and delivery always play a significant role in any business industry.
Nowadays, most customers want useful products at their doorstep without visiting any retail …

Food-leftover sharing intentions of consumers: An extension of the theory of planned behavior

MD Kirmani, SMF Uddin, MA Sadiq, A Ahmad… - Journal of Retailing and …, 2023 - Elsevier
The study is grounded on the premise that the food-leftover sharing practice can
simultaneously contribute to resolving the problems of food shortage and food wastage. The …

Do online peer reviews stimulate diners' continued log-in behavior: Investigating the role of emotions in the O2O meal delivery apps context

AM Shah, AZ Abbasi, X Yan - Journal of Retailing and Consumer Services, 2023 - Elsevier
There is growing evidence that online peer reviews posted on online-to-offline (O2O)
commerce platforms are a valuable source of information stimuli in consumer purchase …

Enhance understandings of Online Food Delivery's service quality with online reviews

B Ma, YD Wong, CC Teo, Z Wang - Journal of retailing and consumer …, 2024 - Elsevier
This research presents an integrative approach, leveraging large-scale user-generated
content (online reviews) to decipher consumers' quality perceptions in the burgeoning …

The impact of information sharing and bullwhip effects on improving consumer services in dual-channel retailing

M Sarkar, BK Dey, B Ganguly, N Saxena… - Journal of Retailing and …, 2023 - Elsevier
Data sharing among the supply chain players can be an exceptionally significant factor for
the retailing industry. In this consideration, an improved retailing methodology for a dual …

How household food shopping behaviors changed during COVID-19 lockdown period: Evidence from Beijing, China

D Chen, C Wang, Y Liu - Journal of Retailing and Consumer Services, 2023 - Elsevier
The COVID-19 pandemic has had a great impact on food shopping behavior. However,
changes in food shopping behavior and related decision-making mechanisms remain …