Artificial intelligence in interactive marketing: a conceptual framework and research agenda

JW Peltier, AJ Dahl, JA Schibrowsky - Journal of Research in …, 2023 - emerald.com
Purpose Artificial intelligence (AI) is transforming consumers' experiences and how firms
identify, create, nurture and manage interactive marketing relationships. However, most …

[HTML][HTML] Clarifying the scaling concept: A review, definition, and measure of scaling performance and an elaborate agenda for future research

M Palmié, V Parida, A Mader, J Wincent - Journal of Business Research, 2023 - Elsevier
Scaling has recently found its way into the academic discourse. However, the term has been
used inconsistently and mixed up with other terms such as growth. To overcome these …

Evaluation of data analytics-oriented business intelligence technology effectiveness: an enterprise-level analysis

A Al-Okaily, AP Teoh, M Al-Okaily - Business Process Management …, 2023 - emerald.com
Purpose A crucial question still remains unanswered as to whether data analytics-oriented
business intelligence (hereafter, BI) technologies can bring organizational value and …

Impact of artificial intelligence assimilation on firm performance: The mediating effects of organizational agility and customer agility

SF Wamba - International Journal of Information Management, 2022 - Elsevier
In the emerging literature on artificial intelligence (AI) and other disruptive technologies, the
importance of technological assimilation has been recognized for high operational and …

Beyond technology acceptance: Development and evaluation of technology-environmental, economic, and social sustainability theory

M Al-Emran - Technology in Society, 2023 - Elsevier
Cutting-edge technologies play a pivotal role in achieving the three pillars of sustainable
development: environment, economy, and society. These technologies might have positive …

[HTML][HTML] Technology readiness of B2B firms and AI-based customer relationship management capability for enhancing social sustainability performance

MS Rahman, S Bag, S Gupta, U Sivarajah - Journal of Business Research, 2023 - Elsevier
This study contributes to the extant literature by empirically investigating the influence of
Business-to-Business (B2B) firms' technology readiness on information technology …

Analyzing the impact of artificial intelligence on employee productivity: the mediating effect of knowledge sharing and well‐being

F Shaikh, G Afshan, RS Anwar… - Asia Pacific Journal of …, 2023 - Wiley Online Library
Following social cognitive theory, the current study investigated the impact of artificial
intelligence (AI) on employees' productivity in the healthcare sector. AI significantly facilitates …

Let us talk about something: The evolution of e-WOM from the past to the future

M Akbari, P Foroudi, RZ Fashami… - Journal of Business …, 2022 - Elsevier
Because e-WOM is one of the useful digital marketing elements for any organization, a
better understanding of its process will help individuals take more advantage of this concept …

[HTML][HTML] How does artificial intelligence impact human resources performance. evidence from a healthcare institution in the United Arab Emirates

P Li, A Bastone, TA Mohamad, F Schiavone - Journal of Innovation & …, 2023 - Elsevier
This study aims to explore the impact of the implementation of artificial intelligence (AI) in the
healthcare sector on overall human resource (HR) practices and organizational …

Investigating the influence of digital technology application on employee compensation

S Yuan, R Zhou, M Li, C Lv - Technological Forecasting and Social Change, 2023 - Elsevier
The impact of the digital technology application (DTA) on labor income share has sparked
intense debate among academics. Nevertheless, few studies have focused on its influence …