This study investigates the factors that build resistance and attitude towards AI voice
assistants (AIVA). A theoretical model is proposed using the dual-factor framework by …

This study aims to address a research gap related to the outcomes of the use of technology
when the performance falls short of initial expectations, and the coping mechanisms that …

Although sharing is not a new subject, sharing behavior enabled by peer-to-peer software
technologies is a recent phenomenon. Studies have explored the impact of the sharing …

With the rapid development of mobile technologies in contemporary society, China has seen
increased usage of the Internet and mobile devices. Thus, mobile payment is constantly …

A large number of customers have used traditional e-commerce portals, where there are no
assurance of product quality, display of all features, picture search, virtual chat service …

The Fourth Industrial Revolution (IR 4.0), which is complementary to the technological
revolution, has given birth to Financial Technology (Fintech). Numerous advantages are …

With production increases and new affordances offered by wearable devices, it is surprising
that individuals resist the adoption and use of smartwatches. This study examines the …

Mobile application providers face high user losses because users can easily and often
switch to an alternative application. Researchers have recently started to study information …

Effective customer retention is critical for company survival, especially in a mature mobile
telecommunications market. To build on customer retention research, we propose an …

As countries emerged from the Covid-19 pandemic, management teams faced the
challenges of supporting their employees to return to the traditional office work environment …