This paper studies participation behavior, organizational commitment, perceived value and
attitudinal loyalty as psychological and behavioral antecedents of the intention to use the …

The aim of this research was to explore predictive relationships between perceived quality of
authentic souvenir product, value, satisfaction and customer loyalty that consisted of word-of …

In the era of banking 5.0, providing electronic banking service value to the users is a key to
maintaining customer satisfaction which results in high customer retention. So far, a wider …

This study investigates the role of smart tourism technology (STT) attributes (accessibility,
informativeness, interactivity, and personalisation) in creating a positive STT experience …

Transactions through mobile commerce for tourism-related products and services are
increasing. This phenomenon can lead to impulse buying due to technological features and …

The cosmetic industry is a potential market for companies. Ease of access to shopping using
e-commerce makes competition between companies more competitive. The company tries …

Purpose The aim of this study is to evaluate the impact of convenience on banking
consumers' webrooming intention. To fulfil this objective, this study empirically investigates …

The purpose of this study was to analyze the effect of social media marketing on purchase
impulses mediated by brand attentiveness. This research has three variables, namely social …

This research investigates the impact of service convenience dimensions (access,
transaction, decision, benefit, and post-benefit convenience) on consumers' behavioral …

Abstract Customer Perceived Value (CPV) is a well-established concept in the marketing
literature; however, there is a need to extend the concept of Perceived Value (PV) to mobile …