OBJECTIVE: The purpose of this study is to identify challenges to inter-departmental
coordination activities that affect patient transfer workflow and to provide socio-technical …

Research shows that automation is able to improve the quality and safety of care delivered
by health care facilities. Recent advances in automation have the potential to improve all …

Abstract Information Technology (IT) is increasingly seen in policy and academic literature
as key to the modernization of healthcare provision and to making healthcare patient …

Background The quality of the patient experience has become one of the key pillars of
service in the healthcare industry. Positive word-of-mouth, higher retention, and loyalty to …

There is an increasing international recognition that the evaluation of health information
technologies should involve assessments of both the technology and the …

Electronic health records are increasingly being used to facilitate referral communication in
the outpatient setting. However, despite support by technology, referral communication …

Actor‐Network Theory is a research lens that has gained popularity in the nursing and
health sciences domains. The perspective allows a researcher to describe the interaction of …

Background There is a strong policy drive towards implementing alternatives to face-to-face
consultations in general practice to improve access, efficiency, and cost-effectiveness …

Integration of clinical decision support services (CDSS) into electronic health records
(EHRs) may be integral to widespread dissemination and use of clinical prediction rules in …

Clinical pathways are an effective instrument to decrease undesired practice variability and
improve clinician performance. IT-applications embedded into clinical routine work can help …