In 2020, 2.4 billion people used digital banking worldwide, and that number is expected to
grow to 3.6 billion in the next four years Jadil, Rana, and Dwivedi (Jadil, Rana, & Dwivedi …

The recent rise of consumer happiness research in marketing literature is noticeable. This
article presents a systematic review of consumer happiness research from 1991 to 2020 …

The continued growth for both smartphone usage and mobile applications (apps)
innovations has resulted in businesses realizing the potential of this growth in usage …

In today's digital economy, digital wallets are becoming increasingly significant. Various
factors influence digital wallet's usage behaviour, eg consumer attitudes and views of digital …

Purpose After analyzing these uncountable benefits of digital or cashless payment, many
European countries like Sweden, Finland and Canada has been trying to convert their …

Currently, the lifestyle of modern society is changing, due to the support of increasingly
sophisticated technology. Technology makes it easy for users to carry out various activities …

E-wallets and mobile payment systems provide fast, secure, and convenient payment in
transactions services while minimizing the need for human interaction. However, the …

This research aims to explore adoption intention towards mobile wallet (m-wallet) amid
COVID-19 outbreak using mediated-moderation framework. This study, in its uniqueness …

Purpose Despite the proliferation of service chatbots in the tourism industry, the question on
its continuance intentions among customers has largely remain unanswered. Building on an …

Easy access to the Internet, smartphones, and mobile-based banking change customer
shopping intentions. As a crucial component of financial technology (Fintech), mobile wallets …