After ten years from the introduction of the Internet Banking Services (IBS) by Jordanian
banks, the adoption of these services is still quite low. Hence, identifying success factors …

This study examines (i) the role of students' value co-creation behaviour in contributing to a
university's image and reputation,(ii) the significant role that a university website plays in …

With Rapid progress of wireless technology, the daily life of the citizens has undergone
drastic change. They are using sophisticated devices based on latest technology for their …

Purpose–This paper presents an extended technology acceptance model (TAM) with
concepts from the innovation diffusion theory (IDT) and customers' perceived risk, aiming to …

Impact of trust on the relationship of e-service quality and customer satisfaction | Emerald Insight
Books and journals Case studies Expert Briefings Open Access Publish with us Advanced …

This study aims to provide a business model of financing processes in Islamic banks through
the financial technology model. By outlining the process that is practiced at four Islamic …

By drawing on social identity and stakeholders' theories, this paper seeks to examine how
universities co-create and manage their brand image and brand reputation through tapping …

This study tested the sufficiency and application of the Theory of Planned Behavior (TPB) in
tourism of Jordan by examining the antecedents of revisit intention/actual visit behavior, and …

The purpose of this article is to examine the theoretical foundations of e-service quality and
develop a conceptual model for it. Even though e-service quality has increasingly attracted …

With the global increase in online services, there is a paradigm shift from service quality to e-
service quality. In order to sustain this strategic change, there is need to measure and …