Although knowledge management relying on data from social networks has become an
integral part of common practices, there needs to be a well-defined body of knowledge that …

Purpose: The transition from a product-based to a service-based economy is well
recognized. In this context, service innovation (SI) has gained momentum among scholars …

Objetivo: A transição de uma economia baseada em produtos para uma economia baseada
em serviços é bem reconhecida. Nesse contexto, a inovação em serviços (IS) ganhou força …

The concepts associated with business analytics, such as business intelligence and data
science, are generally murky. However, this misconception has a harmful impact on both …

Sažetak The term “Business intelligence” is described as a plan or a strategy where the
operations like reporting, data analysis, data mining, event processing are performed to …

This work aims to evaluate the provision of energy services in non-interconnected zones
(NIZ) between 2018 and 2019 using open data from the Colombian government and …

Currently, many industries have operational processes, and many new firms need help
understanding the importance of customer needs and feedback, which are crucial to the …

The large amount of data handled by organizations has made the task of analyzing that data
and generating information more complex, given this problem we opt for the use of Business …

The telecom industry in Jordan has undergone significant transformations and challenges in
recent years, reflecting the evolving landscape of technology and consumer demands. The …

Organizational decisions are significant to an organizations' future. Research shows that
many organizations tend to make decisions based on previous experiences,'gut feeling'and …