Technology-augmented choice: How digital innovations are transforming consumer decision processes

S Melumad, R Hadi, C Hildebrand, AF Ward - Customer Needs and …, 2020 - Springer
This paper provides an overview of recent research that explores how digital technologies
such as mobile devices, wearables, voice technology, and recommendation agents are …

A two-stage authorship attribution method using text and structured data for de-anonymizing user-generated content

MJ Schneider, S Mankad - Customer Needs and Solutions, 2021 - Springer
User-generated content (UGC) is an important source of information on products and
services for consumers and firms. Although incentivizing high-quality UGC is an important …

[引用][C] Marketplace morality

S Lee, KP Winterich - The Cambridge Handbook of …, 2023 - Cambridge University Press