Comparing two ways of integrating fuzzy Kano and importance performance analysis–with a case study in a beauty clinic

E Oey, G Librianne, E Elvira… - International Journal of …, 2023 - inderscienceonline.com
Understanding and capturing consumers' needs is an essential task for every organisation.
In the service sector, it is even more crucial as consumer experience is an influencing …

Classifying Customer Attributes with Importance Performance Analysis and Fuzzy Kano

E Oey, NRP Putri, BS Rahardjo - CommIT (Communication and …, 2023 - journal.binus.ac.id
Analyzing what consumer needs remains every day's challenge for every business. Every
business entity requires continuous effort as consumers become more demanding and have …

Identifying customer perceived value components and their impact on customer satisfaction using big data analytics

SFA Aghdaie, SM Mousavi - International Journal of …, 2022 - inderscienceonline.com
Perceived value means the benefit a customer receives for the cost he or she paid. In order
to improve the value of the product or service offered to the customer and thus increase …

Project management best practices and project success in developing economies-a Jordanian study

ST Khrais, SFS Alkhatib - International Journal of …, 2022 - inderscienceonline.com
This study aims to identify project management best practices, their impact relationships and
their role in construction projects success in developing economies. Based on project …

[PDF][PDF] Andmepõhise juhtimise rakendamine Eesti põllumajandusettevõtetes eAgronom näitel

E Ilisson - 2020 - dspace.emu.ee
Data collected with the help of eAgronom seems to find the most use when fulfilling the
planning or inspection function, less so in organisation and least in leadership and …