AI marketing and AI-based promotions impact on consumer behavior and the avoidance of consumer autonomy threat

G Spais, I Phau, V Jain - Journal of Consumer Behaviour, 2023 - Wiley Online Library
Artificial intelligence (AI) is gaining traction in a variety of fields as a way to cut costs, boost
revenue, and improve customer happiness (Johnson et al., 2022). Many organizations-and …