For the attainment of sustainable development, the e-government phenomenon has become
more imperative with its incremental implementations worldwide. In government …

Purpose This study aims to identify the knowledge development and thematic evolvement in
hospitality and tourism technology research, and to suggest potential directions for studies in …

This study aims to identify antecedents and determinants affecting travelers' technological
acceptance of an app-based mobile tour guide (AMTG). Informativeness (IF) and …

Purpose The purpose of this paper is to address the following question: which type of word-
of-mouth (WOM) communication, face-to-face vs electronic, has the stronger influence on …

Purpose This study aims to examine how perceptions of corporate social responsibility
(CSR) activities (ie environment, society and stakeholders) enhance perceived value, social …

Purpose This study, first, reviews the existing literature on electronic word-of-mouth (eWOM)
and, using communication theory, examines its impact on its readers' decision-making …

Recently, many researchers have begun to pay attention to Airbnb, a new type of
accommodation. However, evaluating service quality as well as the value of Airbnb have not …

Given the growing use of the Internet, not only for the purchasing of holidays but also for
exchange of information and sharing experiences, the issue of how social identification is …

Crisis management consists of a number of capabilities which evaluate crisis signals and
implements actions to minimize damage. Both identifying these capabilities and …

In order to understand the role of user-generated content (UGC) in travel planning, this study
integrates Psychological Empowerment with the Technology Acceptance Model (TAM), to …