Patient-Centered Healthcare: A Framework for Analyzing Patient Feedback Through Sentiment Analysis and Topic Modeling
L Osório, N Fachada - Doctoral Conference on Computing, Electrical and …, 2024 - Springer
Patient feedback is a crucial component in identifying areas of improvement and enhancing
service quality in healthcare. However, manual analysis of a large volume of reviews is …
service quality in healthcare. However, manual analysis of a large volume of reviews is …