Who changes what, when and where? Elaborating postponement when integrating hardware and software objects in global supply chains

LB Prataviera, A Norrman - … Journal of Physical Distribution & Logistics …, 2024 - emerald.com
Purpose The postponement principle concerns defining when and where value is added,
usually referring to hardware components for physical products. However, in modern supply …

Artificial Intelligence (AI), Internet of Things (IoT), and blockchain-powered chatbots for improved customer satisfaction, experience, and loyalty

N Rane, S Choudhary, J Rane - Internet of Things (IoT), and …, 2024 - papers.ssrn.com
Abstract Artificial Intelligence (AI), Internet of Things (IoT), and blockchain-powered chatbots
are revolutionizing customer service, significantly enhancing customer satisfaction …

[PDF][PDF] Special Issue Title: Theorizing the role of Artificial Intelligence in Supply Chain processes: unveiling managerial perspectives and strategic applications

MJS Latino, I Jackson - emeraldgrouppublishing.com
The infusion of Artificial Intelligence (AI) into Supply Chain Management (SCM) has
transitioned from a theoretical exploration to a practical necessity. This evolution from a …