The joint effects of compensation frames and price levels on service recovery of online pricing error
Y Lii, M Lee - Managing Service Quality: An International Journal, 2012 - emerald.com
Purpose–The purpose of this research is to explore the joint effect of compensation frames
and product‐price levels on consumer attitudinal reactions and behavioral intentions after a …
and product‐price levels on consumer attitudinal reactions and behavioral intentions after a …
[图书][B] The training, retention, and assessment of digital skills: A review and integration of the literature
GA Goodwin - 2006 - apps.dtic.mil
Skill training, retention, and assessment research from academia, industry, and the
government is reviewed and its implications for digital skill training are discussed. Factors …
government is reviewed and its implications for digital skill training are discussed. Factors …