C Veloutsou, CR Mafe - Electronic Commerce Research and Applications, 2020 - Elsevier
Given the growing role of brands as relationship partners and relationship facilitators and the pre-eminence of the online environment for consumers, this article contributes to the …
ALM Anouze, AS Alamro - International Journal of Bank Marketing, 2019 - emerald.com
Purpose Despite the wide availability of internet banking, levels of intention to use such facilities remain variable between countries. The purpose of this paper is to focus on e …
W Chaouali, IB Yahia, N Souiden - Journal of Retailing and Consumer …, 2016 - Elsevier
The aim of this paper is to shed light on the roles of counter-conformity motivation, social influence, and trust in explaining customers' intention to adopt Internet banking services …
The digitisation process is affecting all markets and raising consumer awareness about companies' sustainable behaviour. This work studies the effect of the sustainability profile of …
PH Tsai, JW Tang - Journal of Retailing and Consumer Services, 2023 - Elsevier
The knowledge of the preference of innovative service consumers is crucial for e-commerce platforms to boost profit, gain a competitive advantage, and achieve remarkable growth. In …
T Zhou - Computers in human behavior, 2012 - Elsevier
Due to the high perceived risk, building users' initial trust is crucial to facilitating their adoption and usage of mobile banking. Drawing on the elaboration likelihood model (ELM) …
Internet banking adoption is one area that has received attention from scholars. The extant studies have mainly used technology acceptance models and behavioural theories which …
The present study aims to explain Internet banking use by the elderly, applying the UTAUT2 approach (extension of Unified Theory of Acceptance and Use of Technology in the …
Online retailers seek to motivate their customers to switch from web-based stores to retail apps as using the latter as a shopping channel has many benefits for retailers compared to …