Understanding the invisible workforce: lessons for general practice from a survey of receptionists
I Litchfield, M Burrows, N Gale, S Greenfield - BMC Primary Care, 2022 - Springer
Introduction The significance of the role of receptionists during the recent shift to remote
triage has been widely recognised and they will have a significant role to play in UK general …
triage has been widely recognised and they will have a significant role to play in UK general …
Exploring current practice, knowledge, and training needs for managing psychosocial concerns in the audiology setting: Perspectives of audiologists, audiology …
RJ Bennett, I Kelsall-Foreman, S Donaldson… - American Journal of …, 2021 - ASHA
Purpose The purpose of this study was to explore the current practices and training
requirements for supporting clients experiencing psychosocial concerns in the audiology …
requirements for supporting clients experiencing psychosocial concerns in the audiology …
Workload effects of online consultation implementation from a Job-Characteristics Model perspective: a qualitative study
C Smart, C Newman, L Hartill, S Bunce, J McCormick - BJGP open, 2023 - bjgpopen.org
Background Online consultation (OC) was previously promoted by the NHS to solve primary
care workload challenges. Its implementation was sped up during the COVID-19 pandemic …
care workload challenges. Its implementation was sped up during the COVID-19 pandemic …
“You're only a receptionist, what do you want to know for?”: Street-level bureaucracy on the front line of primary care in the United Kingdom
I Litchfield, N Gale, M Burrows, S Greenfield - Heliyon, 2023 - cell.com
Introduction In care settings across the globe non-clinical staff are involved in filtering
patients to the most appropriate source of care. This includes primary care where general …
patients to the most appropriate source of care. This includes primary care where general …
How to establish a sustainable organization? A study on the relationship between social work characteristics and innovativeness for employees of organizations
JC Kao, HY Ma, NT Chiang, RH Kao, CC Cho - Sustainability, 2021 - mdpi.com
The shaping of employees' innovativeness is an important way of building a sustainable
organization. Therefore, in order to have a sustainable police organization, the …
organization. Therefore, in order to have a sustainable police organization, the …
[PDF][PDF] Analyse der Arbeit von CAM-Planenden als Grundlage für die Entwicklung intelligenter Unterstützungssysteme für die Prozessplanung
FL BURGERT, M SCHIRMER… - … und Bildung in …, 2022 - publications.rwth-aachen.de
Die Prozessplanung produzierender Unternehmen wird durch zunehmende Komplexität
und Individualisierung von Bauteilen und Maschinen geprägt. Daraus resultieren neue …
und Individualisierung von Bauteilen und Maschinen geprägt. Daraus resultieren neue …
Peran Front Desk Agent dalam Menangani Keluhan Tamu di Front Office Aston Jember Hotel & Conference Center
NE Akasia, SRO Sandy - Jurnal Pariwisata dan Perhotelan, 2023 - journal.pubmedia.id
Tugas akhir ini berjudul peran front desk agent dalam menangani keluhan tamu di front
office Aston Jember Hotel & Conference Center”. Penelitian ini menggunakan teknik …
office Aston Jember Hotel & Conference Center”. Penelitian ini menggunakan teknik …
[PDF][PDF] " You're only a receptionist, what do you want to know for?
I Litchfield, N Gale, M Burrows, S Greenfield - research.birmingham.ac.uk
Introduction: In care settings across the globe non-clinical staff are involved in filtering
patients to the most appropriate source of care. This includes primary care where general …
patients to the most appropriate source of care. This includes primary care where general …
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KOC Bennett, S Donaldson, M Olaithe, L Saulsman…