Pedagogical research on higher education during the last decade has been mainly
concerned with fostering an educational model in accordance with the recommendations of …

The purpose of this paper is to provide an overview of existing research and present a
holistic understanding of quality in higher education. This literature review builds on major …

Esta investigación analiza la relación entre los sistemas de aseguramiento de la calidad de
las universidades y el servicio entregado por éstas. Para este efecto se desarrolla un marco …

The main aim of this study is to investigate the potential to apply the SERVPERF scale for
assessing service quality during the Bologna Process and Higher Education reform in …

One of the main challenges to be confronted in Higher Education, so as to increase quality,
is the personalization of education services, since each student constitutes a unique case. In …

Electro-mobility (EV) is an emerging transportation method, whose charging infrastructure
development concerns a key-factor for its growth. EV charging infrastructure has not grown …

TVET colleges are regarded as second-class educational institutions in South Africa. As a
result, their enrolment targets are not being met, which is a problem for the development and …

Purpose–The paper aims to discuss current Technical Education scenarios in India. It
proposes modelling the factors affecting quality in a technical institute and then applying a …

Higher education services are at a crossroads created by the disruptive impact of
digitalization. The COVID-19 pandemic experience forced Romanian universities to use …

The increasing number of international students studying in advanced countries has
sparked attention on service quality in higher education. Perception of service quality is …