This research, aims to analyse the EFQM 2020 Model, supported by a literature review and
content analysis, to identify its theoretical foundations and the more relevant novelties …

The European Foundation for Quality Management (EFQM) 2020 model is a comprehensive
and updated business model that encompasses sustainability and shares features with …

Publications on Total Quality Management (TQM) over the last three decades are numerous;
however, systematic quantitative reviews are scarce. The aim of this paper is to provide …

Purpose As a Quality Management (QM) framework, the European Foundation for Quality
Management (EFQM) Excellence Model has stakeholder management at its core. In EFQM …

Value co-creation (VCC) is an emerging phenomenon in the business eco-system that has
received scholars' attention over the past decade. This study explored most influential …

This paper presents a bibliometric and thematic review of journal papers specifically related
to BE frameworks (BEFs) that are used for national BE awards and advocated by the Global …

Introduction: The Co-word analysis has the ability to identify the intellectual structure of
knowledge‎ in a research domain and reveal its subsurface research aspects.‎ Objective: This …

This paper presents the development of a new organisational excellence model specifically
for use by small and medium-sized enterprises (SME). A literature review was undertaken …

Background: The Co-word analysis has the ability to identify the intellectual structure of
knowledge in a research domain and reveal its subsurface research aspects. Objective: This …

This article explores the role a board might play in relation to excellence and innovation, and
in confronting shared challenges and existential threats. It suggests issues and questions to …