How to explain AI systems to end users: a systematic literature review and research agenda

S Laato, M Tiainen, AKM Najmul Islam… - Internet …, 2022 - emerald.com
Purpose Inscrutable machine learning (ML) models are part of increasingly many
information systems. Understanding how these models behave, and what their output is …

[HTML][HTML] A sociotechnical perspective for responsible AI maturity models: Findings from a mixed-method literature review

P Akbarighatar, I Pappas, P Vassilakopoulou - International Journal of …, 2023 - Elsevier
As artificial intelligence (AI) is increasingly used in various industries, it becomes crucial for
organizations to enhance their capabilities and maturity in adopting AI responsibly. This …

Artificial intelligence (AI) student assistants in the classroom: Designing chatbots to support student success

Y Chen, S Jensen, LJ Albert, S Gupta, T Lee - Information Systems …, 2023 - Springer
In higher education, low teacher-student ratios can make it difficult for students to receive
immediate and interactive help. Chatbots, increasingly used in various scenarios such as …

Generative ai

S Feuerriegel, J Hartmann, C Janiesch… - Business & Information …, 2024 - Springer
Tom Freston is credited with saying ''Innovation is taking two things that exist and putting
them together in a new way''. For a long time in history, it has been the prevailing …

Stop ordering machine learning algorithms by their explainability! A user-centered investigation of performance and explainability

LV Herm, K Heinrich, J Wanner, C Janiesch - International Journal of …, 2023 - Elsevier
Abstract Machine learning algorithms enable advanced decision making in contemporary
intelligent systems. Research indicates that there is a tradeoff between their model …

[PDF][PDF] Managing artificial intelligence.

N Berente, B Gu, J Recker, R Santhanam - MIS quarterly, 2021 - academia.edu
Managing artificial intelligence (AI) marks the dawn of a new age of information technology
management. Managing AI involves communicating, leading, coordinating, and controlling …

[HTML][HTML] International Business, digital technologies and sustainable development: Connecting the dots

F Ciulli, A Kolk - Journal of World Business, 2023 - Elsevier
Building on emerging debates on the 'dark'and 'bright'side of digital globalization, and calls
for considering its environmental and social implications in more detail, this perspective …

Designing a feature selection method based on explainable artificial intelligence

J Zacharias, M von Zahn, J Chen, O Hinz - Electronic Markets, 2022 - Springer
Nowadays, artificial intelligence (AI) systems make predictions in numerous high stakes
domains, including credit-risk assessment and medical diagnostics. Consequently, AI …

Organizational capabilities for ai implementation—coping with inscrutability and data dependency in ai

M Weber, M Engert, N Schaffer, J Weking… - Information Systems …, 2023 - Springer
Artificial Intelligence (AI) implementation incorporates challenges that are unique to the
context of AI, such as dealing with probabilistic outputs. To address these challenges, recent …

Managerial overreliance on AI-augmented decision-making processes: How the use of AI-based advisory systems shapes choice behavior in R&D investment …

C Keding, P Meissner - Technological Forecasting and Social Change, 2021 - Elsevier
AI-augmented decision-making processes promise to transform strategic decisions around
innovation management. However, despite a growing body of research on algorithmic …