[图书][B] Factors that contribute to the decline of customer satisfaction in banking

M De Liniere - 2013 - search.proquest.com
Customer satisfaction in banking is on the decline, with some reports showing that 70% of
customers leave because of poor service. The purpose of this correlational study was to …

Attributes to Construct Trust on E-Commerce: A Qualitative Study

MAA Ghuloum - Educational Administration: Theory and Practice, 2024 - kuey.net
The consumer's decision to make online purchases is intricate and refined, with trust playing
a significant role and exerting a powerful influence on their buying choices. The future of e …

Consumer's behavior and trust in E-commerce

R AMIMEUR, C NOCERAS MULET - 2012 - diva-portal.org
Purpose: The purpose is to explore how people working in E-commerce can encourage
customers purchase decision on internet by improving customer trust during the purchase …

[图书][B] Why customers use or do not use Internet banking: A case study of a community bank

SA Beadnell - 2014 - search.proquest.com
The banking industry is being challenged by shareholders and consumers to provide its
products in the most efficient manner, provide good customer service, and earn a fair profit …

Trust in online marketing: Trustful business relationship building by search engine marketers

O Dziubaniuk - Business & Professional Ethics Journal, 2014 - JSTOR
Search engine marketing (SEM) industry provides modern online marketing services. This
industry initially obtained a doubtful reputation in the sphere of e-commerce due to utilization …

[PDF][PDF] Business Ethics in International Business Contexts

O Dziubaniuk - research.abo.fi
This doctoral thesis aims to scrutinise and develop the understanding of (un) ethical
practices of managers engaged in social interaction in business relationships and networks …

[PDF][PDF] Optimization as a method of search engine marketing

O Dziubaniuk - 2012 - utupub.fi
There are a number of main occurrences in business atmosphere that had the greatest
influence on its changing. First of all, it is globalization of economics and business …

[PDF][PDF] Analysis of trust in e-commerce

ÈE Canal - academia.edu
The consumer's purchase decision to buy on the internet is complex and sophisticated, and
trust is a relevant factor (Mcknight & Chervany, 2002) and have a strong impact on their …