ABSTRACT A careful consideration of studies on behavioral prediction in the existing
literature suggests that behavioral control is often included as one of the many key factors …

This study aims to enrich autonomous vehicle (AV) adoption research and practice by being
the first study to systematically review empirical studies on behavioural intention to use AVs …

In the emerging retail market, e-tailers operating in developing economies have to cope with
the rapid use of the Internet, new electronic purchasing methods and online selling …

Live streaming has recently become a popular direct selling channel which offers small, self-
employed sellers unseen levels of consumer interaction and engagement. While the extant …

The COVID-19 pandemic is bringing about immediate, wide-ranging, and severe challenges
for many B2B sales forces. Such challenges call attention to the importance of frameworks …

Online interactions have emerged as a dominant exchange mode for companies and
customers. Cultivating online relationships—defined as relational exchanges that are …

Omnichannel retailing has revolutionized the way retailers create strategies for engaging
customers in making purchase decisions. Phygital is a new-age transformative form of …

The virtual display of products in e-commerce brings new problems of information
asymmetry, and the overload of digital information also increases the difficulty of consumers' …

Online consumers often voice discontent and concern over their privacy and yet fail to take
adequate precautions. Nor do they abstain from disclosing information. This study aims to …

Increasing demands for international solution selling call for a better understanding of the
interpersonal communication competence required of sales professionals. Accordingly, this …