Digital payment and banking adoption research in Gulf countries: A systematic literature review

WA Alkhowaiter - International Journal of Information Management, 2020 - Elsevier
The global spread and use of internet and mobile contributed to the development of digital
payments and baking. There is a lack of research which provides comprehensive synthesis …

ES-QUAL model and customer satisfaction in online banking: Evidence from multivariate analysis techniques

RR Ahmed, G Romeika, R Kauliene, J Streimikis… - Oeconomia …, 2020 - ceeol.com
Research background: The commercial banks are adopting online services for their
transactions to stay competitive and fulfill the customers' needs. There is a dire need to …

[PDF][PDF] Factors affecting adoption of electronic banking: An analysis of the perspectives of banks' customers

MO Al-Smadi - International journal of business and social …, 2012 - researchgate.net
Electronic banking services are being used with increasing frequency in most countries,
including Jordan. Although previous studies have confirmed the importance for such …

Factors affecting Jordanian electronic banking services

H Rawwash, F Masad, O Enaizan… - Management …, 2020 - growingscience.com
This study aimed to identify the factors influencing on electronic banking services provided
by Jordanian banks. Perceived usefulness, ease of use, trust, privacy and security and …

[PDF][PDF] The impact of e-banking on bank profitability: Evidence from Jordan

HA Khrawish, NM Al-Sa'di - Middle Eastern Finance and Economics, 2011 - Citeseer
This study is aimed to test the effect of e-banking services provided by banks on the internet
on the profitability of these banks during the period 2000-2009. The study sample consists of …

E-banking customer satisfaction and loyalty: evidence from serial mediation through modified ES-QUAL model and second-order PLS-SEM

RR Ahmed, D Streimikiene, ZA Channar… - Engineering …, 2021 - inzeko.ktu.lt
This research aims to measure the service quality of e-banking through e-customer
satisfaction & e-customer loyalty in the Islamic e-banking sector of Pakistan. For this …

Effect of bank innovations on financial performance of commercial banks in Kenya

PM Ngumi - 2014 - ir.jkuat.ac.ke
Kenyan commercial banks have continued to use huge investments in technology based
innovations and training of manpower to handle new technologies. The relationship …

What drives experiential loyalty towards the banks? The case of Islamic banks in Indonesia

HC Wu, CC Cheng, AS Hussein - International Journal of Bank …, 2019 - emerald.com
Purpose The purpose of this paper is to explore the structural relationship between
experiential loyalty and its seven drivers–interaction quality, physical environment quality …

[PDF][PDF] Does electronic banking really improve bank performance? Evidence in China

S Yang, Z Li, Y Ma, X Chen - International Journal of Economics …, 2018 - researchgate.net
This study investigated the performance of Chinese banks following the full adoption of e-
banking system, particularly in profitability and cost efficiency performance. The study …

Impact of E-Banking on the Islamic bank profitability in Sub-Saharan Africa: What are the financial determinants?

K Adalessossi - Finance Research Letters, 2023 - Elsevier
Employing the system GMM and FGLS approach, we investigate the impact of the use of
electronic banking services and determinants of profitability of Islamic banks (ISBs) in Sub …