Purpose The purpose of this 22-year paper is to synthetize business and management
literature in the context of online presence, online visibility and online reputation concepts. In …

In this paper, we examined how companies are employing new media to engage in
dialogue with their stakeholders about corporate social responsibility (CSR)-related matters …

The aim of this paper is to analyse the use of online social networks as a tool for Corporate
Social Responsibility (CSR) communication and management. To this end, an analysis was …

Business-to-business referral as digital coopetition strategy: Insights from an industry-wise
digital business network | Emerald Insight Books and journals Case studies Expert Briefings …

This article examines paradoxes, challenges, and opportunities in the context of ethical
customer experience management. Central to this discussion are different stakeholders …

The sharing economy as an emerging field is characterized by unsettled debates about its
shared purpose and defining characteristics of the organizations within this field. This study …

Purpose Entrepreneurial ecosystems provide the context for start-ups to access resources.
The authors investigate the reliance of start-ups on their entrepreneurial ecosystem and the …

Protests that target firms' socially irresponsible behavior are increasingly organized via
digital media. This study uses two methods to investigate the effects that online protests and …

The plight and struggles of lesbian, gay, bisexual, transgender and intersex (LGBTI)
refugees and asylum seekers from around the globe often go unheard. Currently, at least 75 …

The current study examines the micro-linguistic details of Twitter responses to the
whistleblower-initiated publication of the Panama Papers. The leaked documents contained …