IT alignment is one of the widely researched topics in the information systems research area
and continue to be a top management concern. However, IT alignment in the context of …

Purpose–Evaluating and optimizing e‐government services is imperative for governments
especially due to the capacity of e‐services to transform public administrations and assist …

Abstract eGovernment refers to the use of information and communications technologies
(ICTs) to improve the quality of services and information offered to citizens, to make …

Electronic government (e-government) has established as an effective mechanism for
increasing government productivity and efficiency and a key enabler of citizen-centric …

According to the e-government maturity literature public organizations will move through
different stages of maturity implying that more mature e-government is better. For many …

It is now becoming increasingly well understood that the investment and evaluation of
electronic government projects is determinant on a number of organisational, policymaking …

Over the past decade, we have seen a revolution in the provision of e-government services
to citizens. While information communication technologies (ICT) make it possible to develop …

More than ten years ago, Peterson (1999, p. 3) warned that “[g] lobal aging, like a massive
iceberg, looms ahead.” Government budgets have already been hit hard by a simultaneous …

e-Government has become one of the most important keywords for the public sector reform
with proponents claiming that it guarantees transparency; Accountability; Interface with …

To provide more efficient government and better services to citizens, public administrations
and agencies have invested in Enterprise Resource Planning (ERP) systems as their basic …