Purpose–The purpose of this paper is to investigate the role of international benchmarking
studies as drivers for e‐government development. Design/methodology/approach–The …

This paper advances our knowledge of information systems (IS) by drawing ideas and
insights from IT/IS evaluation. The emergence and increasing pressure to invest in new IS …

The concept of benefits management highlights explicit practices to facilitate benefits
realization from information technology (IT) investments, in addition to plain project …

Purpose–The purpose of this paper is to explore practical methods for benefits realisation,
with the intention of investigating if they are variance of a theme or rather can be classified …

Purpose This paper aims to introduce a systematic computing and analytical procedure that
is applied to the co-author network to identify the temporal evolution and growth of research …

Purpose–The existing government processes are often not able to cope-up with the dynamic
context of e-governance due to their rigid character as reflected in the dismal performance of …

Purpose–The purpose of this paper is to develop a framework supporting the design and
evaluation of e‐government projects, especially those involving voluntary and community …

Purpose–The main purpose of this paper is to identify the technological innovation process,
stakeholders of the process, sources of innovation, driving forces of innovation, and …

Citizen participation in increasingly digitalized governmental environments can introduce
fruitful capabilities to encourage citizens to engage in municipal affairs and through this take …

The public sector is often considered synonym with inefficiency and a lack of motivation to
be innovative. This paper seeks to contribute towards the literature surrounding social …