Artificial intelligence and customers' intention to use robo-advisory in banking services

D Piotrowski, W Orzeszko - … Journal of Economics and Economic Policy, 2023 - ceeol.com
Research background: Robo-advisory is a modern and rapidly developing area of
implement-ing artificial intelligence to support customer decision-making. The current …

Exploring artificial intelligence robo-advisor in banking industry: a platform model

D Barile, G Secundo, C Bussoli - Management Decision, 2024 - emerald.com
Purpose This study examines the Robo-Advisors (RA) based on Artificial Intelligence (AI), a
new service that digitises and automates investment decisions in the financial and banking …

Prediction of robo-advisory acceptance in banking services using tree-based algorithms

W Orzeszko, D Piotrowski - Plos one, 2024 - journals.plos.org
The banking sector is increasingly recognising the need to implement robo-advisory. The
introduction of this service may lead to increased efficiency of banks, improved quality of …

[PDF][PDF] HUMAN OR AI? UNDERSTANDING THE KEY DRIVERS OF CUSTOMERS'ADOPTION OF FINANCIAL ROBO-ADVISORY SERVICES: THE ROLE OF …

DM Ashrafi, MR Kabir - Journal of Global Business and …, 2023 - researchgate.net
The extant literature on fintech indicates a requirement for additional investigation into the
adoption patterns of financial robo-advisory services. Our study aims to investigate the …

Money in the age of bits and bytes: Technology in reshaping finance

MP Dananjayan, S Gopakumar… - Journal of …, 2023 - journals.sagepub.com
In contemporary times, there has been a growing convergence between the finance and
technology sectors. The emergence of FinTech has revolutionized the delivery of financial …

[PDF][PDF] Exploring the Factors Influencing the Adoption and Continuous Engagement in Unlocking the Potential of Technology Driven Chatbots in Banking and Financial …

P Yadav, P Gupta, P Rai, N Naik, K Kasipandian - Eng. Sci, 2024 - espublisher.com
The integration of chatbot technology in banking and financial sectors has witnessed
significant traction, driven primarily by the need to offer efficient customer service and adapt …

Exploring Design Principles Promoting Organizational Knowledge Creation via Robo-Advisory: The Case of Collaborative Group Decision-Making in the After Sales …

N Namyslo, D Jung, T Sturm - … Conference on Design Science Research in …, 2024 - Springer
Along with recent advances of team-AI collaboration, we observe the emergence of
adaptive, collaborative, and explainable AI technologies that spur the creation of …

Research Trend On Fintech Adoption Over the Years: A Bibliometric Analysis

A Mansyur, M Oktaviany… - LAA MAISYIR …, 2023 - journal3.uin-alauddin.ac.id
The rapid development of the fintech industry globally underscores the importance of
understanding the factors influencing individuals' or groups' intentions to adopt financial …

Robo-Advisor Adoption Dynamics With Extended Technology Acceptance Model

N Arora, S Rana, R Amin, HH Tat - Robo-Advisors in Management, 2024 - igi-global.com
The rise of robo-advisors signifies a transformative shift in various industries, highlighting
their pivotal role in fostering innovation and efficiency. Leveraging the adaptability of the …

A study of the intention to use robo-advisory services in Malaysia

CV Chow, GXY Tan, MX Tan - 2023 - eprints.utar.edu.my
In Malaysia, robo-advisory services have become increasingly popular in the financial
industry. Hence, this study investigates the factors that determine the intention to use robo …