Trends and future research in electronic marketing: A bibliometric analysis of twenty years

P Gao, F Meng, MN Mata, JM Martins, S Iqbal… - Journal of Theoretical …, 2021 - mdpi.com
Electronic marketing (eM) is a flourishing phenomenon that is gaining intense concern
because of a significant impact on organizational performance. Over the past few decades …

Critical review of the e-loyalty literature: a purchase-centred framework

AC Valvi, KC Fragkos - Electronic commerce research, 2012 - Springer
Over the last few years, the concept of online loyalty has been examined extensively in the
literature, and it remains a topic of constant inquiry for both academics and marketing …

The role of E-service quality in shaping online meeting platforms: a case study from higher education sector

A Demir, L Maroof, NU Sabbah Khan… - Journal of Applied …, 2021 - emerald.com
Purpose In this study, we have collected the response from 200 private university lecturers in
Kurdistan Region of Iraq. In order to test the hypotheses, we have proposed structural …

Purchase intention on Indonesia male's skin care by social media marketing effect towards brand image and brand trust

L Sanny, A Arina, R Maulidya… - Management Science …, 2020 - growingscience.com
This paper investigates the impact of social media marketing on brand image and brand
trust toward the purchase intention of Indonesian Male's Skincare. The study proposes a …

Loyalty toward online food delivery service: the role of e-service quality and food quality

D Suhartanto, M Helmi Ali, KH Tan… - Journal of foodservice …, 2019 - Taylor & Francis
This study assesses the direct influence of food quality and e-service quality on customer
loyalty toward online food delivery (OFD) service and its indirect influence through the …

Assessing the effects of service quality on customer satisfaction

A Afthanorhan, Z Awang, N Rashid… - Management …, 2019 - m.growingscience.com
A constant concern of academic institutions has been to improve the customer satisfaction in
university libraries. The service quality within academic library context is pivotal for satisfying …

[PDF][PDF] Цифровая экономика

ЛВ Лапидус - Управление электронным бизнесом и электронной …, 2018 - library.bsuir.by
ЦИФРОВАЯ ЭКОНОМИКА Page 1 Б А К А Л А В Р И А Т ЛВЛапидус ЦИФРОВАЯ
ЭКОНОМИКА Управление электронным бизнесом и электронного коммерцией Э.пектроммо …

Green purchase intention: Effects of electronic service quality and customer green psychology

W Ahmad, Q Zhang - Journal of cleaner production, 2020 - Elsevier
Based on the stimulus-organism-response (SOR) framework, this study investigated the
antecedents of green online purchase intention by focusing on the impact of electronic …

Role of mobile food-ordering applications in developing restaurants' brand satisfaction and loyalty in the pandemic period

T Dirsehan, E Cankat - Journal of Retailing and Consumer Services, 2021 - Elsevier
Retailers and their supply-chain partners should reconsider their competitive advantages in
today's technology-enhanced environment and search for opportunities to collaborate …

Repurchase intentions in Y generation: mediation of trust and e-satisfaction

SK Trivedi, M Yadav - Marketing Intelligence & Planning, 2020 - emerald.com
Purpose Research on online businesses has focused on the adoption of e-commerce and
initial purchase behavior; repurchase intention and its antecedents remain …