A review of 25 years of CSCW research in healthcare: contributions, challenges and future agendas

G Fitzpatrick, G Ellingsen - Computer Supported Cooperative Work (CSCW …, 2013 - Springer
CSCW as a field has been concerned since its early days with healthcare, studying how
healthcare work is collaboratively and practically achieved and designing systems to …

Tensions and paradoxes in electronic patient record research: a systematic literature review using the meta‐narrative method

T Greenhalgh, HWW Potts, G Wong, P Bark… - The Milbank …, 2009 - Wiley Online Library
Context: The extensive research literature on electronic patient records (EPRs) presents
challenges to systematic reviewers because it covers multiple research traditions with …

The appropriation of interactive technologies: Some lessons from placeless documents

P Dourish - Computer Supported Cooperative Work (CSCW), 2003 - Springer
Appropriation is the process by which peopleadopt and adapt technologies, fitting them
intotheir working practices. It is similar tocustomisation, but concerns the adoptionpatterns of …

Sharing knowledge and expertise: The CSCW view of knowledge management

MS Ackerman, J Dachtera, V Pipek, V Wulf - … Supported Cooperative Work …, 2013 - Springer
Abstract Knowledge Management (KM) is a diffuse and controversial term, which has been
used by a large number of research disciplines. CSCW, over the last 20 years, has taken a …

The physical context of creativity

T Kristensen - Creativity and innovation management, 2004 - Wiley Online Library
Creative processes are complex and consist of sub‐processes, eg value creation,
scaffolding, imagination and materialization. Creativity takes place in a physical context, ie in …

A model for understanding collaborative information behavior in context: A study of two healthcare teams

MC Reddy, BJ Jansen - Information Processing & Management, 2008 - Elsevier
Collaborative information behavior is an essential aspect of organizational work; however,
we have very limited understanding of this behavior. Most models of information behavior …

A finger on the pulse: temporal rhythms and information seeking in medical work

M Reddy, P Dourish - Proceedings of the 2002 ACM conference on …, 2002 - dl.acm.org
Most cooperative work takes place in information-rich environments. However, studies of"
information work" tend to focus on the decontextualized access and retrieval problems faced …

Co-production in practice: how people with assisted living needs can help design and evolve technologies and services

J Wherton, P Sugarhood, R Procter, S Hinder… - Implementation …, 2015 - Springer
Background The low uptake of telecare and telehealth services by older people may be
explained by the limited involvement of users in the design. If the ambition of 'care closer to …

Information sharing

S Talja, P Hansen - New directions in human information behavior, 2006 - Springer
The traditional humanistic concept of individuals is as the originators of knowledge and of
the growth of knowledge and human mental powers as processes initiating from the …

Collaborative information seeking: A field study of a multidisciplinary patient care team

MC Reddy, PR Spence - Information processing & management, 2008 - Elsevier
Multidisciplinary teams are an essential aspect of modern organizational work. These teams
often work in information-rich environments but little is known about their collaborative …