Psychological ownership: A review and research agenda

S Dawkins, AW Tian, A Newman… - Journal of …, 2017 - Wiley Online Library
The concept of psychological ownership (PO) reflects a state in which individuals feel as
though the target of ownership (eg, job or organization) is theirs. In recent years, there has …

Individual-and organizational-level consequences of organizational citizenship behaviors: A meta-analysis.

NP Podsakoff, SW Whiting, PM Podsakoff… - Journal of applied …, 2009 - psycnet.apa.org
Although one of the main reasons for the interest in organizational citizenship behaviors
(OCBs) is the potential consequences of these behaviors, no study has been reported that …

Inclusive leadership: Realizing positive outcomes through belongingness and being valued for uniqueness

AE Randel, BM Galvin, LM Shore, KH Ehrhart… - Human resource …, 2018 - Elsevier
We introduce a theoretically-grounded conceptualization of inclusive leadership and present
a framework for understanding factors that contribute to and follow from inclusive leadership …

Toward a theory of customer engagement marketing

CM Harmeling, JW Moffett, MJ Arnold… - Journal of the Academy …, 2017 - Springer
Customer engagement marketing—defined as a firm's deliberate effort to motivate,
empower, and measure customer contributions to marketing functions—marks a shift in …

The impact of voice assistants' intelligent attributes on consumer well-being: Findings from PLS-SEM and fsQCA

W Kang, B Shao - Journal of Retailing and Consumer Services, 2023 - Elsevier
The enhancement of consumer well-being is critical for technology companies in building
customer loyalty. Voice assistants (VAs), as the intelligent products launched by technology …

Too sleepy to be innovative? Ethical leadership and employee service innovation behavior: A dual-path model moderated by sleep quality

MI Rasheed, Z Hameed, P Kaur, A Dhir - human relations, 2024 - journals.sagepub.com
This research explores the association of ethical leadership with employee service
innovation behavior through a moderated mediation model. Theorizing on uncertainty …

Service robots: Drivers of perceived responsibility for service outcomes

M Jörling, R Böhm, S Paluch - Journal of Service Research, 2019 - journals.sagepub.com
The use of service robots is on the rise. Characterized by technology autonomy with a
physical embodiment, service robots have a higher level of social presence than other …

Autonomous vehicles can be shared, but a feeling of ownership is important: Examination of the influential factors for intention to use autonomous vehicles

J Lee, D Lee, Y Park, S Lee, T Ha - Transportation Research Part C …, 2019 - Elsevier
Autonomous vehicles are expected to be commercialized within a few years, and
researchers have investigated various factors that influence their adoption. However, only a …

How and when does perceived CSR affect employees' engagement in voluntary pro-environmental behavior?

Q Tian, JL Robertson - Journal of Business Ethics, 2019 - Springer
Scholarly interest in employees' voluntary pro-environmental behavior has begun to
emerge. While this research is beginning to shed light on the predictors of workplace pro …

From ownership to responsibility: extending the theory of planned behavior to predict tourist environmentally responsible behavioral intentions

H Qiu, X Wang, AM Morrison, C Kelly… - Journal of Sustainable …, 2022 - Taylor & Francis
This research adopts the view that tourists can feel destinations belong to them emotionally
(destination psychological ownership). An ownership route for promoting tourist …