Purpose The purpose of this work is to survey the body of research revolving around big
data (BD) and analytics in hospitality and tourism, by detecting macro topical areas …

In our work, we have presented two widely used recommendation systems. We have
presented a context-aware recommender system to filter the items associated with user's …

Artificial intelligence and algorithmic decision-making processes are increasingly criticized
for their black-box nature. Explainable AI approaches to trace human-interpretable decision …

With the growing presence of algorithms and their far-reaching effects, artificial intelligence
(AI) will be mainstream trends any time soon. Despite this surging popularity, little is known …

Understanding how algorithms shape users' online experiences is a prerequisite to
developing an effective algorithm design. Due to the rapid algorithmification of platforms, it is …

Numerous number of tourism attractions along with a huge amount of information about
them on web and social platforms have made the decision-making process for selecting and …

How much do anthropomorphisms influence the perception of users about whether they are
conversing with a human or an algorithm in a chatbot environment? We develop a cognitive …

The exponential growth of algorithms has made establishing a trusted relationship between
human and artificial intelligence increasingly important. Algorithm systems such as chatbots …

Purpose As algorithms permeate nearly every aspect of digital life, artificial intelligence (AI)
systems exert a growing influence on human behavior in the digital milieu. Despite its …

The recent proliferation of artificial intelligence (AI) gives rise to questions on how users
interact with AI services and how algorithms embody the values of users. Despite the …