Metaverse for service industries: Future applications, opportunities, challenges and research directions

T Jung, J Cho, DID Han, SJG Ahn, M Gupta… - Computers in Human …, 2023 - Elsevier
Although the metaverse is still in the early stages of development and implementation, it has
the potential to revolutionize the way how businesses can interact with customers through …

Beyond reality: Examining the opportunities and challenges of cross-border integration between metaverse and hospitality industries

Z Chen - Journal of Hospitality Marketing & Management, 2023 - Taylor & Francis
The study explores the opportunities and challenges that the cross-border integration of
“Metaverse+ hotel” brings to visitors and the hospitality industry. The study analyses the …

Immersive time (ImT): Conceptualizing time spent in the metaverse

E Mogaji, J Wirtz, RW Belk, YK Dwivedi - International Journal of …, 2023 - Elsevier
With growing investment into the metaverse or metaverses, the required hardware and
software is becoming more powerful and cheaper, and tech firms' expectations for this …

[HTML][HTML] Novel machine learning based approach for analysing the adoption of metaverse in medical training: A UAE case study

SA Salloum, A Bettayeb, A Salloum, A Aburayya… - Informatics in Medicine …, 2023 - Elsevier
The outbreak of the COVID-19 pandemic led to disruptions in the delivery of medical training
across borders, posing challenges in observing and practicing advanced surgical …

Brands are calling your AVATAR in Metaverse–A study to explore XR‐based gamification marketing activities & consumer‐based brand equity in virtual world

V Arya, R Sambyal, A Sharma… - Journal of Consumer …, 2024 - Wiley Online Library
Brands are moving towards the Metaverse (3D immersive virtual spaces), where the growth
of intangible products and nonfungible tokens (NFTs) are evolving into a new type of hybrid …

[HTML][HTML] Cognitive load during planned and unplanned virtual shopping: Evidence from a neurophysiological perspective

S Kakaria, F Saffari, TZ Ramsøy, E Bigné - International Journal of …, 2023 - Elsevier
Rapid adoption of virtual-reality-assisted retail applications is inadvertently reshaping
consumer buying patterns, making it crucial for businesses to enhance their shopping …

Augmented reality in the metaverse market: the role of multimodal sensory interaction

C Chen, KZK Zhang, Z Chu, M Lee - Internet Research, 2024 - emerald.com
Purpose In the growing information systems (IS) literature on metaverse, augmented reality
(AR) technology is regarded as a cornerstone of the metaverse which enables interaction …

The adoption of metaverse in the retail industry and its impact on sustainable competitive advantage: moderating impact of sustainability commitment

RA Abumalloh, M Nilashi, KB Ooi, G Wei-Han… - Annals of Operations …, 2023 - Springer
The concept of the metaverse involves creating a fully immersive virtual world that allows
users to interact with each other and digital objects in a way that is almost indistinguishable …

Investigating users' acceptance of the metaverse with an extended technology acceptance model

R Wu, Z Yu - International Journal of Human–Computer Interaction, 2023 - Taylor & Francis
The Metaverse, characterized as an interactive and immersive 3D virtual world, is widely
recognized for its considerable potential across a range of industries. However, the long …

[HTML][HTML] AI-powered marketing: What, where, and how?

V Kumar, AR Ashraf, W Nadeem - International Journal of Information …, 2024 - Elsevier
Artificial intelligence (AI) has become a disruptive force that has revolutionized industries
and changed business practices. The integration of AI has brought numerous benefits to …