What matters in the e-commerce era? Modelling and mapping shop rents in Guangzhou, China

X Liu, D Tong, J Huang, W Zheng, M Kong, G Zhou - Land Use Policy, 2022 - Elsevier
The rise of e-commerce is changing consumer behaviours and the value of retail space.
Tracking the changes of shop rents under the impact of e-commerce and understanding the …

Understanding impulse buying in mobile commerce: An investigation into hedonic and utilitarian browsing

X Zheng, J Men, F Yang, X Gong - International journal of information …, 2019 - Elsevier
Growing evidence shows that mobile commerce will increase consumers' impulse buying
behavior. However, existing study examining the impact factors on individuals' impulse …

Creating effective online customer experiences

A Bleier, CM Harmeling… - Journal of …, 2019 - journals.sagepub.com
Creating effective online customer experiences through well-designed product web pages is
critical to success in online retailing. How such web pages should look specifically, however …

Antecedents and consequences of customer satisfaction: do they differ across online and offline purchases?

GTM Hult, PN Sharma, FV Morgeson III, Y Zhang - Journal of retailing, 2019 - Elsevier
Retailers seek to utilize both online and offline purchase channels strategically to satisfy
customers and thrive in the marketplace. Unfortunately, current multichannel research is …

The information quality and source credibility matter in customers' evaluation toward food O2O commerce

JW Kang, Y Namkung - International Journal of Hospitality Management, 2019 - Elsevier
This study examines customer's decision making when purchasing food product through
O2O commerce applying the elaboration likelihood model (ELM) and the technology …

Why do people shop online? A comprehensive framework of consumers' online shopping intentions and behaviors

V Venkatesh, C Speier-Pero, S Schuetz - Information Technology & …, 2022 - emerald.com
Purpose Consumer adoption of online shopping continues to increase each year. At the
same time, online retailers face intense competition and few are profitable. This suggests …

Online retailing across e-channels and e-channel touchpoints: Empirical studies of consumer behavior in the multichannel e-commerce environment

G Wagner, H Schramm-Klein, S Steinmann - Journal of Business Research, 2020 - Elsevier
This research contributes to broadening understanding of online retailing across electronic
channels (e-channels, eg, mobile devices) and e-channel touchpoints (eg, mobile shopping …

Digitalization in retailing: multi-sided platforms as drivers of industry transformation

M Hänninen, A Smedlund, L Mitronen - Baltic Journal of Management, 2018 - emerald.com
Purpose Digitalization has transformed several industries during the past two decades. In
this paper the authors focus on the retail sector, where new business models help retailers …

Gender and age: do they really moderate mobile tourism shopping behavior?

GWH Tan, KB Ooi - Telematics and Informatics, 2018 - Elsevier
With the growing popularity of mobile devices (m-devices) and technological advancement
in wireless networks, a new form of shopping channel has emerged in the tourism industry …

Customer's reaction to cross-channel integration in omnichannel retailing: The mediating roles of retailer uncertainty, identity attractiveness, and switching costs

Y Li, H Liu, ETK Lim, JM Goh, F Yang, MKO Lee - Decision support systems, 2018 - Elsevier
Although omnichannel retailing has gained significant interest among academics and
practitioners, the mechanisms through which customers react to Cross-Channel Integration …